Shipping / Delivery Policy

The buyer agrees and acknowledges that as the website only offers construction materials for sale, the Company cannot guarantee the perfect and exact replication of the final product as ordered by the buyer. The products delivered to the buyer may vary from the product displayed on the website in terms of minor deviations in size, shape and design as the products offered for sale some products includes hand-cut, hand-made, fabricated and hand-painted. However, the Company assures its buyer’s that such deviations do not come out at the expense of quality and such diversion is intrinsic and unavoidable and makes each product in the series unique and, thus, extra valuable.

(a) Order once placed by Buyer can be cancelled under following cases –

i. Within 5 hrs of placing the order
ii. In case the seller is unable to supply the exact replacement in case the first shipment was not as per order
(b) In following cases the order cannot be cancelled
i. If the order placed is for customized products
ii. In case the company www.buildersguru.in (website) does not receive the payment due to transaction failure of credit cards, non-receipt of cheques within stipulated time or any other advance payment mode
iii.In case of COD shipment once the shipment has reached the buyer it cannot be cancelled.
iv. Once the seller has confirmed the order and the shipment has been initiated.
The final decision to cancel the order lies with the website and is binding on all parties.

Builders guru Features

FREE DELIVERY

We Provide Free Delivery On a wide range of Categories for orders above Rs 1000.

GUARANTEE

All the products ordered through BuildersGuru.in are 100% Genuine & Original.

PAYMENT SECURED

All the payments made online are 100% secured and transferred through Paytm Certified as PCI DSS Compliant

SUPPORT

For any Clarifications or Support we are always there to assist you with our online support customercare@buildersguru.in.