Shipping / Delivery Policy

Once the buyer has placed an order through this website (www.buildersguru.in) a confirmation mail will be sent to his e-mail ID specifying the order number, details of the product ordered and mode of payment selected by him.

The seller or the Company shall provide the details of the delivery lead time on the Website within seven (7) days from the Payment Confirmation or within such timelines as may be agreed upon between the buyer and seller on the Website. If the Seller fails to enter the details of the delivery lead time on the Website within such prescribed time, the Company may in its sole discretion cancel the Transaction and refund the Transaction Price (if paid) to the Buyer. The delivery time will vary from product to product. However, the delivery time will not be later than Ten (10) days from date of dispatch for the products to be delivered in India. Date of dispatch for each order will be provided on the website two (2) days of placing the order

However, in case the order is not received by the buyer by the expected date of delivery, the buyer shall immediately notify the company by contacting at customercare@buildersguru.in. Such intimation should be made by the buyer within seven days of the expected date of delivery. If the buyer fail to provide such notification/ confirmation of receipt or non-receipt of an item within seven (7) days of expiry of the Delivery time prescribed, it shall be construed as a deemed Delivery in respect of that Transaction and the Transaction Price shall not be refunded in such case.

In case of payment on billing, upon successful receipt of the Transaction Price by the Company from the Buyer the Company shall notify the buyer and the seller that the Transaction Price has been received. In case of payment by Payment on Delivery, the Company shall notify the buyer and seller that the buyer has committed to pay the Transaction Price by Payment on Delivery

Company will make at least two attempts to deliver the Products to the buyer at the location specified by the buyer (and informed to courier Service by seller) over a period of four business days and at the time of delivering the Products shall obtain the signature of the buyer or his representative on a document which is referred to as a POD.

The Buyer agrees and acknowledges that the Company is only a facilitator of collection and remittance of Transaction Price. No interest or any benefits whatsoever is given to or can be claimed by the Buyer on the Transaction Price collected by the Company through and of the prescribed payment methods.

Builders guru Features

FREE DELIVERY

We Provide Free Delivery On a wide range of Categories for orders above Rs 1000.

GUARANTEE

All the products ordered through BuildersGuru.in are 100% Genuine & Original.

PAYMENT SECURED

All the payments made online are 100% secured and transferred through Paytm Certified as PCI DSS Compliant

SUPPORT

For any Clarifications or Support we are always there to assist you with our online support customercare@buildersguru.in.